About Us

About Us

For many years, Jacky’s Group’s mission has always been to bring the latest consumer electronics products and technologies in the market in the UAE. With Samsung showing its dominance worldwide particularly in the smartphone and TV segments, Jacky’s Group launched Jacky’s Retail LLC in the last quarter of 2013 to manage and operate Samsung Brand Shops across the UAE.

Establishing itself as one of the leading consumer electronics retailers in the UAE and with its expertise in the retail segment along with Samsung’s expertise in products, Jacky’s Retail LLC aims to provide the best technology and experience to its customers through this concept retail shops.

With only a year of operation, Jacky’s Retail LLC currently is the largest UAE operator of Samsung Brand Shops with four outlets in the Emirates. These brand shops are operating in three Emirates – Mall of the Emirates and Deira City Centre in Dubai; Al Khalidiyah Mall in Abu Dhabi; and My City Centre in Nasseriya, Sharjah.

The key attribute of Jacky’s Retail LLC’s Samsung Brand Shops is the multiple experience zones that provide visitors the chance to touch, feel and interact with Samsung’s latest products including smartphones, tablets, UHD TVs, smart cameras, monitors and home appliances.

The stores also feature accessories and other complementary product lines and include Jacky’s value-added services such as the telecom partnerships with du and Etisalat to provide customers with holistic entertainment experience.

Jacky’s Retail LLC successfully organised product launches of Galaxy S6, Galaxy S6 Edge, Galaxy Tab S and the latest generation of SUHD televisions. With the Samsung Galaxy S6 and S6 Edge launch, a special blue-carpet midnight launch event was organised in Mall of the Emirates. The first two hundred buyers were given a special AED300 gift certificate for accessories.   Prior to the launch, an extensive pre-booking campaign was also conducted with thousands of devices were booked with a deposit through retail,  online and event-based channels like Abu Dhabi Electronics Shopper & Gitex Shopper Spring Edition.

Jacky’s Retail LLC has a manpower with a diverse nationality mix to cater to these needs. Serving as a one-stop shop of all Samsung products, Jacky’s Retail LLC’s Samsung Brand Shops also include a team of sales consultants and technical assistants informed of the unique features of the products.

With only over a year of operation, Jacky’s Retail LLC’s Mall of the Emirates (MOE) Samsung Brand Shop is rated second globally in terms of sales after the Samsung Brand Shop located in Turkey.

Jacky’s Retail LLC is looking to further expand it’s Brand Shop operations in UAE with New stores likely to be added between Q4 2015 & Q1 2016