Delivery Terms

SHOP & SHIP

All orders* purchased online are eligible for delivery and we deliver all across the UAE**. Check the schedule below for deliveries times to your area.

Don’t forget, you can sign in and track your order online.

*Non-volume and orders on categories not involving installations

**List of Outside Delivery Areas (ODA) for Shop & Ship. The delivery to below areas will be carried out within 7 days.  
Al Ruwais, Abu Alabyadh, Al Arrad, Al wagan, Um El Zumool, Madinat Zayed Al Gharbiya, Qareen Al Aish, Al Hamra, Ghayati, Shuweihat, Liwa, Shah, Asab, Hatta, Al Madam, Daib, Al Shuwaib, Shaam, Al Mataf, Beda Zayed, Al Dhafra, Al Jeer, Al Sham

ALL EMIRATES

For orders placed before 5pm

  • Saturday – Wednesday
  • Within 2 Days**
  • Thursday & Friday
  • Within 3 Days**

For orders placed after 5pm

  • Saturday – Wednesday
  • Within 3 Days**
  • Thursday & Friday
  • Within 3 Working Days**

OUTSIDE DELIVERY ZONE (ODA)

For orders placed before 5pm

  • Sunday ­- Saturday
  • Delivery within 7 Days**

For orders placed after 5pm

  • Sunday ­- Saturday
  • Delivery within 7 Days*

 

DELIVERY & INSTALLATION

We offer Delivery & Installation service carried out by professionally trained personnel who will install your purchase of consumer electronics and appliances.

The team is trained with latest technical know-how and follows best practice to ensure that your appliances and gadgets are set up and working perfectly as per Samsung brand standards.

Below is the available guide for list of services offered and covered within the price of product:

Service Coverage in Price

TV of Size < 55”

TV of Size ≥ 55”

Appliances < AED 500

Appliances ≥ AED 500

Delivery

ü

ü

û

ü

Installation

û

ü

û

ü

Wall Bracket

û

û

NA

NA

Consumables

û

û

û

û

 

Once your D&I order is confirmed we’ll give you a call to arrange a convenient time to install your item(s). See the schedule below for delivery timelines. Don’t forget, you can sign in and track your order online.

*List of ODA for D&I

ALL EMIRATES

For orders placed before 5pm
  • Saturday – Wednesday
  • Within 2 Days
  • Thursday & Friday
  • Within 3 Days
For orders placed after 5pm
  • Saturday – Wednesday
  • Within 3 Days
  • Thursday & Friday
  • Within 3 Working Days

OUTSIDE DELIVERY ZONE (ODA)

For orders placed before 5pm
  • Sunday ­- Saturday
  • Delivery within 7 Days
For orders placed after 5pm
  • Sunday ­- Saturday
  • Delivery within 7 Days

ALL EMIRATES

OUTSIDE DELIVERY ZONE (click here for details)

SHOP & PICK

Order online and collect your ordered item from your chosen store – and you won’t even have to queue! You will receive an email/SMS notification when your order is ready for pickup at your chosen location.

Check out the collection times below for stores in the UAE.

DUBAI & SHARJAH

For online orders placed before 1.30pm
  • Any day
  • Within 2 Days

OTHER EMIRATES

For online orders placed before 1.30pm
  • Friday – Wednesday
  • Within 2 Days
  • Thursday
  • Within 3 Days

Shipping Charges:

Smartphones, Tablets, Wearables & Accessories – AED 15 (Across UAE*)

TV & AV – AED 25 (Across UAE*)

Home Appliances – Free (Across UAE*)